Partner Relationship Manager

Overview

FutureFeed isn’t your typical cyber-security SaaS company.  In a short time, we have become the market-leading Cyber-GRC and compliance management platform for DoD and other government contractors to address new and emerging cybersecurity regulations.  

We sell both direct and through a strong partner network of Managed Service Providers, Managed Security Service Providers, and consultants who base their service offerings on our platform. We are a fast-growing technology company committed to delivering innovative solutions that empower our partners to serve their clients with excellence. We believe that strong partnerships are the foundation of our success, and we are looking for a dynamic relationship builder to help us grow and deepen our partner ecosystem.

Position Overview

The Partner Relationship Manager is a critical role at FutureFeed, sitting at the intersection of business development, customer success, and product strategy. You will be the primary point of contact for a portfolio of existing partners while actively identifying and onboarding new partners to expand the FutureFeed ecosystem. You are a trusted advisor who understands partner business needs deeply and knows how to connect those needs to the full value of the FutureFeed platform.

This is a remote position with regular travel to industry conferences, events, and partner sites.

Key Responsibilities

Partner Retention & Growth

• Build and maintain strong, loyal, long-term relationships with existing FutureFeed partners

• Serve as the primary point of contact and trusted advisor for your partner portfolio

• Conduct regular business reviews to assess partner health, satisfaction, and growth opportunities

• Ensure partners are fully aware of and understand the business value of FutureFeed's features and capabilities

• Drive adoption of new FutureFeed offerings within partner service portfolios

New Partner Acquisition

• Identify, prospect, and engage potential new partners that align with FutureFeed's strategic direction

• Lead the onboarding experience for new partners to set the foundation for a productive, long-term relationship

• Build a strong pipeline of partner prospects and manage opportunities through to close

Partner Communication & Advocacy

• Maintain open, proactive communication channels to understand evolving partner business needs and challenges

• Effectively articulate how FutureFeed capabilities address specific partner pain points and business objectives

• Act as the internal voice of the partner, ensuring partner feedback and priorities are heard across FutureFeed teams

Product Collaboration

• Engage with partner delivery team leaders to surface operational challenges and inefficiencies

• Identify and communicate potential new FutureFeed features that would improve partner efficiency and delivery quality

• Collaborate with FutureFeed's product team to translate partner insights into actionable product feedback

Industry Engagement

• Represent FutureFeed at conferences, industry events, and partner meetings

• Stay current on trends and developments in relevant industries, particularly cybersecurity and regulatory compliance

Required

• Demonstrated success in a partner relationship management, channel sales, or strategic account management role

• Proven ability to manage and grow a portfolio of complex, multi-stakeholder partnerships

• Strong business acumen with the ability to connect partner business needs to technology solutions

• Excellent communication, presentation, and interpersonal skills

• Self-motivated and able to thrive in a remote work environment

• Willingness and ability to travel to partner sites, conferences, and industry events as needed

Preferred

• Experience in the cybersecurity industry, including familiarity with security frameworks, tools, or services

• Experience in regulatory compliance, including knowledge of relevant regulations and compliance processes

• Existing network within the cybersecurity and/or compliance partner community

• Experience working with or selling technology platforms to channel partners or managed service providers